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User Journey Maps document the path and actions your typical user will take while using your product.
The value of a User Journey Map is that it documents the value your product will provide for its users. It goes beyond just the typical design process of wire framing and describes how someone will find and decide to interact with a product. It is critical for the success of a product for it to match the expectations user have for it.
Not all questions can or should be answered by a wireframe and it will save your development and design team serval cycles to hash it out early. Additionally having a clear idea of this journey laid out will ensure the product you’re building fits within the journey of the people using it and no part is disjointed.
You’ll spend less time building features that may or may not be used.
ADA Accessibility ChecklistDid you know that 98% of the web's top 1,000,000 pages are completely inaccessible, with an average of 60 accessibility violations per page on the majority of the sites? Get this free accessibility checklist to help ensure that your website is accessible to all.
The Rise of Government ChatbotsIn the United States, 75 percent of citizens claim to be dissatisfied with current digital services offered by the government. Enter chatbots, an easily implementable, yet extremely effective way to improve the quality of digital services provided by government.
How to Design and Develop a Touchscreen KioskKiosks are powerful tools that can play a pivotal role in creating exceptional indoor experiences. Not only do they welcome and direct visitors, they can engage and orient users in ways that traditional signage never could.
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